Help & FAQ
Find answers to common questions about orders, shipping, returns, and products.
Contact UsStandard delivery takes 7 to 14 business days. Express delivery takes 3 to 5 business days.
Yes! We ship to over 40 countries, including France, Germany, Italy, the UK, and many more. Select your country at checkout.
Once your order ships, you'll receive a confirmation email. You can also check your order history in your account.
Orders can be modified or cancelled within 2 hours of being placed. Contact us right away.
We offer free returns within 30 days of delivery. Items must be unopened and accompanied by proof of purchase.
Contact us with your order number and the reason for the return. We'll send you a prepaid return label within 24 hours.
Our dates are sourced directly from premium farms. Every batch is selected and inspected before it goes on sale.
Store them in a cool, dry place away from direct light. Refrigeration extends freshness up to 6-12 months.
We accept cash on delivery and credit card payment, secured via Stripe.
Yes. All data is encrypted and we never share your information with third parties.
Still need help?
Write to us and we'll get back to you as soon as possible.
